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Subscription Policy
Last updated on October 6, 2024
1. General Information
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and provide several options based on the specific circumstances:
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Option 1: Priority Fulfillment You will be placed on a priority list to receive the item as soon as it is back in stock.
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Option 2: Exclusive Discount At the discretion of goldLIQD, we may offer you an exclusive discount on either the out-of-stock item or a future purchase as a token of our appreciation for your patience.
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Option 3: Full Refund If you prefer not to wait for the item to restock or do not want to take advantage of a discount, you can opt for a full refund of the total amount of your order, using the original method of payment.
These options are designed to provide flexibility and to ensure that you are satisfied with our service, even when unforeseen inventory issues arise.
2. Delivery Location
Items offered on our website are only available for delivery to addresses in the United States. Any shipments outside of the United States are not available at this time.
3. Delivery Time
An estimated delivery time will be provided once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfill your order within [number] business days of the date of your order. Business day mean Monday to Friday, except holidays. Please note we do not ship on Sundays.
4. Shipping Costs
Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed. Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.
5. Damages
Damaged Items in Transport If there is any damage to the packaging on delivery, contact us immediately here. To facilitate the processing of your claim, we require visual proof of the damage. Please provide photographs documenting the damaged packaging and/or product. Once we receive the visual proof, we will assess the damage and determine the appropriate resolution, which may include a replacement, refund, or repair depending on the specific case.
6. Contact Us
Understand goldLIQD's Shipping Policy for detailed information on eligibility, processes, and conditions for returns and refunds. Ensure a hassle-free shopping experience with goldLIQD. If you have any further questions, feel free to reach out to us here.
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